At AuDeo, we provide robust, all-inclusive AV support services that ensure your systems perform flawlessly. Our comprehensive, process-driven approach, combined with easy access to our dedicated support portal, guarantees that your meeting room AV systems are always in top condition, allowing you to focus on your core business operations.
AuDeoCare - Your meetings are our priority!
We offer a full range of Audio Visual services designed to optimise your meeting room solutions while staying within your budget. Whether you need expert support for mission-critical equipment or a basic service plan to keep your existing systems running smoothly, we’re here to help.
Our flexible support options, available remotely, on-site or through a hybrid approach, ensure that we're always there when you need us most.
From essential maintenance to full-time, round-the-clock support, we offer tailored solutions that perfectly fit your business.
We believe in matching our appropriate team members to your support query so that we can provide you with the best skills and knowledge to fix your issue.
Our very own front line support team provides you with easy, instant access to telephone & remote support via our dedicated help desk.
Our experienced in-house support team are all trained to the highest levels to support your AV equipment and deliver AuDeoCare support services directly to you.
Speak to our support team
As part of our commitment to providing comprehensive support, we offer a dedicated support portal that provides instant access to our helpdesk, service requests, and real-time status updates on ongoing issues. This portal ensures you can track and manage your AV systems with ease, providing transparency and control.
AuDeo Support Portal
We take meeting room support to the next level with our industry-first QR code case logging system. Gain greater control and streamline the process of reporting cases with just a simple scan.
Each of your rooms is assigned a unique QR code
Instant Access: Simply scan the code to quickly log a support request
Stay Informed: Receive instant email notifications directly to your inbox whenever users log an issue
We make it easier than ever to maintain the efficiency of your meeting spaces.
Our support processes are structured to deliver consistent, reliable service, backed by years of experience and industry best practices.
We have all the systems and processes in place to log, track and allocate your support requests along with SLA's tailored to your needs and meetings spaces.
Most importantly you'll get support from real people, who know and understand your AV set up, ensuring fast resolutions for uninterrupted meetings.
Fully trained and certified support staff with over 20 years' of AV service and support experience.
Choose from a wide variety of Audio Visual support packages. Mix & match to suit your needs.
Support for existing & new equipment. We welcome all AV spaces into our support.
With AuDeo's all-inclusive, process-driven AuDeoCare support and the convenience of our dedicated support portal, you can rest easy knowing your systems are in expert hands.
Contact us today to learn more about our comprehensive support services and how they can enhance your meeting rooms and AV systems.
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